City of Perth provides a number of options for the payment of rates.
If you would like to make payment now, you can use the online payment method. Mastercard, Visa and Amex cards are accepted.
Please note that payment by credit card is limited to a maximum of $10,000 per assessment per year.
|Service Type||Online Payments|
|What you need||Have your rates number ready and complete the online rates payment form.|
|Duration||All rates are due 35 days after the date of issue.|
How do I update my details?
How to update your postal address
Please update your postal address by using our online form.
Alternatively, you can update your address by phoning the Rates Department on (08) 9461 3296 if you are able to quote your assessment number.
How to update your email or phone contact details
If your email or phone contact (not postal address) has changed, please update your details using our online form.
What concessions, rebates and exemptions am I eligible for?
Pensioners and seniors
Eligible pensioners or seniors may qualify for a concession from Council rates and the Emergency Services Levy and in some circumstances, to rubbish service charges. For the 2021/22 financial year, the pensioner rates capped amount is remaining at $750. Seniors will have their rebates capped at a maximum amount of $100.
To register for a concession, please visit the Water Corporation’s rates concession page. This application will register you with the Water Corporation and the City of Perth via the one form. Once it is approved by the Water Corporation it will be forwarded to the City of Perth to process on the rates account.
The City does not administer the laws in regards to pensioner concessions. If you wish to lodge a complaint regarding the capping amounts for concessions, please contact your local MP.
Heritage Rate Concession
The City of Perth offers a concession on rates for heritage listed properties within the City. To find out if you are eligible and to apply for a Heritage Rate Concession refer to Policy 9.2 Heritage Rate Concession in the City of Perth Policy Manual.
To apply for the concession please complete the online form below, or alternatively download the PDF application form and Maintenance Schedule and Agreement and hand deliver or post it to the City of Perth.
Online Heritage Rate Concession Form
Rate Concession - Maintenance Agreement and Schedule
If you are an existing applicant and wish to submit supporting documents please complete the relevant online form below.
Online Supporting Document Upload Form
For all enquiries and further information please contact the Heritage team on 08 9461 3333 or email email@example.com
What are my rate payment options?
Option 1: One payment
Upfront payment of the total amount - there are no additional costs for this option. Full payment 35 days after the date of issue.
Option 2: Two instalments
This option incurs a $35 administration fee and a 5.5% per annum instalment interest charge.
All arrears, half the rates, waste management charge, ESL, administration fee and instalment interest are payable within 35 days of the rate notice being issued. The balance will be payable approximately two months later, as indicated on the notice.
Option 3: Four instalments
The City also offers a four instalment plan. This option incurs a $35 administration fee and a 5.5% per annum instalment interest charge).
All arrears, one quarter of the rates, waste management charges, ESL, administration fee and instalment interest charge is payable within 35 days of the rate notice being issued. The balance will be payable in three equal instalments approximately two months apart, as indicated on the notice.
Late payment interest of 5.5% per annum is charged on all Rates and Service charges and 7% per annum on the Emergency Service Levy, on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.
Rate payment, methods and options
- Over the phone with credit card * by calling 1300 366 563.
- Online by credit card.
- Bpay via internet or phone banking.
Bpay View - View and pay this bill using internet banking.
Enter Biller Code: 18127
Reference: This is found on your rate notice in the BPay section of the payment methods.
- In person at any Australia Post office. Payment is limited to a maximum of $10,000.
- In person at Council House, Ground Floor, 27 St Georges Terrace, Perth.
Payments can be made by cash, cheque, EFTPOS or by credit card. *
Cashier hours — Monday to Friday, 8am to 5pm (Excluding public holidays)
- Cheque or money order payments are to be made payable to City of Perth and crossed 'Not Negotiable'.
- By direct debit from your financial institution.
(Please read the Direct Debit Request Service Agreement).
An initial set up fee of $35 applies for the direct debit option. Late payment interest of 5.5% per annum is charged on all Rates and Service charges and 7% per annum on the Emergency Service Levy, on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.
- Ratepayers experiencing difficulties in paying their rates accounts by the due date should contact the Rates Department on (08) 9461 3296 as soon as possible to discuss alternative payment arrangements. There is an administration fee of $45 to be placed onto this type of arrangement. Rates, ESL and service charges will continue to accrue 5.5% penalty interest on all Rates and Service charges and 7% on the Emergency Service Levy, regardless of any arrangements entered into. Please note, all payment arrangement requests must be in writing and can be emailed to firstname.lastname@example.org
Rates Instalment due dates
Instalment schedule Issue date Due date for payment Notice issued Thursday, 28 July 2022 Wednesday, 7 September 2022 2nd instalment Wednesday, 19 October 2022 Wednesday, 16 November 2022 3rd instalment Wednesday, 14 December 2022 Wednesday, 18 January 2023 4th instalment Wednesday, 22 February 2023 Wednesday, 22 March 2023
- Over the phone with credit card * by calling 1300 366 563.
Need more help?If you have further questions regarding your eligibility for a concession or to obtain further information, please contact the Rates Department on
(08) 9461 3296 or email@example.com