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Apply for an assisted household bin service

The assisted household bin service is a waste collection service to move residents bins (waste, recycling and green waste) from their residential property to the kerbside to be emptied, and back to their property each week. The purpose of this service is to support residents to maintain independence in their own homes.

Application forms will be assessed by the Waste and Cleansing Unit within 10 working days.

Key Details

Service TypeResidents
What you needComplete an form with a copy of your medical certificate and current lease agreement if applicable.
Eligibility requirements

To receive this service, residents must provide:

  • A completed application form
  • Medical certificate from a medical practitioner.
  • If you're a tenant at the property, a photocopy of the current lease agreement.

Successful applicants are required to provide an updated medical certificate each financial year. 

  • How does the service work?

    The collection vehicle driver will wheel the bins out from an agreed pick up location on the resident’s property and return the empty bin to the same location. The assisted household bin service is provided at no additional cost to the normal servicing charge, provided the resident is able to meet the criteria.

Need more help?

If you have further questions please contact the Waste and Cleansing Unit on
1800 013 827 or