Emergency and disaster relief
If you require help for yourself or another person in an emergency, knowing who to call and providing details of your location is important to save time and receive help quickly. Carrying a mobile phone and installing the Emergency+ app can help you do this.
|Police, fire, ambulance
in a life-threatening emergency
|WA Police||131 444|
|State Emergency Services (SES) Assistance||132 500|
Use one of the contacts below if you require help in the City of Perth (Perth CBD, Northbridge, West Perth, East Perth and Crawley).
|CityWatch Surveillance Centre (24-hour CCTV)||(08) 9461 6611|
|City of Perth Ranger Services (business hours)||(08) 9461 3854|
|Crime Stoppers (anonymous reporting)||1800 333 000|
Faults and emergencies
|13 13 51|
Leaks, faults and emergencies
|13 13 52|
Burst water mains or major leaks
|13 13 75|
Residential telephone faults and technical issues
|13 22 03|
Are You Prepared?
- Emergency Management Brochure – Business
- Emergency Management Brochure – Visitors
- Emergency Management Brochure – Residents
- Emergency Management Strategy 2017-2021
Emergencies can happen anywhere, anytime and can have many causes such as fire, storms, flooding, major crashes, hazardous material spill or explosion. Loss of services including power, water, phone or gas can also occur.
You may need to respond to emergencies differently to when you live outside the central city, because high rise buildings and busy streets can present a number of different challenges.
To help residents, businesses and visitors prepare for and respond to emergencies, new education resources have been developed. Animations and print materials have been supported by the Western Australian Government through the All West Australians Reducing Emergencies (AWARE) Program.