Skip to main content Skip to main navigation

Emergency and disaster relief

Emergencies

If you require help for yourself or another person in an emergency, knowing who to call and providing details of your location is important to save time and receive help quickly. Carrying a mobile phone and installing the Emergency+ app can help you do this.

Emergency Numbers

 
Service Phone
Police, fire, ambulance
in a life-threatening emergency
000
(triple zero)
WA Police 131 444
State Emergency Services (SES) Assistance 132 500

Use one of the contacts below if you require help in the City of Perth (Perth CBD, Northbridge, West Perth, East Perth and Crawley).

Service Phone
CityWatch Surveillance Centre (24-hour CCTV) (08) 9461 6611
City of Perth Ranger Services (business hours) (08) 9461 3854
Crime Stoppers (anonymous reporting) 1800 333 000

Utilities

Service Phone
Western Power
Faults and emergencies 
13 13 51 
ATCO Gas
Leaks, faults and emergencies
13 13 52
Water Corporation
Burst water mains or major leaks
13 13 75
Telstra
Residential telephone faults and technical issues
13 22 03

Information

Service Phone
Road conditions Main Roads WA 138 138
Department of Fire and Emergency Services (DFES) warnings and incidents NA
DFES emergency information 13 33 37
Bureau of Meteorology (BoM) recorded information 1300 659 213
Australian National Security 1800 123 400
 

Are You Prepared?

Emergencies can happen anywhere, anytime and can have many causes such as fire, storms, flooding, major crashes, hazardous material spill or explosion. Loss of services including power, water, phone or gas can also occur.

You may need to respond to emergencies differently to when you live outside the central city, because high rise buildings and busy streets can present a number of different challenges.

To help residents, businesses and visitors prepare for and respond to emergencies, new education resources have been developed. Animations and print materials have been supported by the Western Australian Government through the All West Australians Reducing Emergencies (AWARE) Program.